Terms of service

Who we are

MenuGuide for Restaurants is run by MenuGuide, based in Prague, Czech Republic. You can reach us through the contact form at menuguide.ai/contact.

What the service does

MenuGuide turns a restaurant’s menu into a multilingual menu that guests open through a QR code, plus print templates and machine-readable menu data. You create an account, add your venue, import and edit your menus, confirm allergens, choose languages and publish.

Guests do not need an account. They read your published menu in their browser.

Your account

• Give a real name and an e-mail address you can receive mail at.
• Keep your password to yourself. You are responsible for what happens in your account.
• An account is for one person. Business accounts may run several venues.

Your content

Your menus, photos, texts, prices and logos stay yours. You give us the right to store, process, translate, display and print them, and to publish them in the places you switch on (your guest page, print, the MenuGuide app, the Google export, the machine-readable formats and your website embed), as long as you use the service.

Only upload what you have the right to use.

Accuracy, allergens and translations

MenuGuide uses AI to read your menu, suggest allergens and translate. AI makes mistakes. You are responsible for checking prices, dish information and allergens before you publish them.

Guests see allergen information only for dishes you have confirmed. Unconfirmed dishes tell guests to ask the staff, and every guest page reminds guests with a serious allergy to tell your staff.

Plans and payment

• The free plan costs nothing and has no time limit.
• Paid plans are billed monthly or yearly in advance through Stripe. Prices are shown without VAT; VAT is added where it applies.
• A paid plan renews until you cancel. When you cancel, it runs to the end of the period you paid for, then your venue moves to the free plan. We don’t refund partial periods unless the law requires it.
• We tell you by e-mail before a price change applies to you.

Products

Table stands, stickers and other products you order from your dashboard are made with your QR code and sent to the address you give us.

Fair use

• Don’t publish anything illegal, misleading or that you have no right to.
• Don’t try to break, overload or get around the limits of the service.
• Don’t copy other venues’ menus except through the formats we publish for that purpose.

Availability

We work to keep MenuGuide running and your menus online, but we can’t promise the service will never be interrupted. We sometimes need short maintenance windows.

Ending

You can stop using MenuGuide at any time. To close your account, write to us and we’ll delete your data as described in the privacy policy.

We may suspend an account that breaks these terms. Where we can, we tell you first.

Liability

As far as the law allows, our liability to you is limited to what you paid us in the 12 months before the claim. Nothing here limits liability that the law does not allow us to limit.

Law and changes

These terms are governed by Czech law. When we change them, we publish the new version here with its date and e-mail you about important changes.